UglyMugs.ie has been online since 2009.
The practice of workers sharing information with each other to try to stay safe is not new, it is probably as old as work itself, but UglyMugs.ie is a very modern manifestation of this concept.
The word "mug" in English can mean face, and when we say "ugly mugs" we are saying ugly faces and we mean bad people. The first so called "ugly mug" schemes were started in the late 1980s by organisations in Australia and then the UK. They would put warning notices up in their drop-in centres or distribute warning leaflets to workers on outreach.
"Ugly mugs" isn’t the only term used to describe such schemes. In North America, the term “bad date lists” is often used.
Whilst some customers of workers are abusive, our experience is that most customers of workers are not in any way abusive. We find most people who abuse workers are not in fact customers. This is why we prefer the term "ugly mugs" to "bad date list".
When work went online, warnings about dangers then started getting posted online. What we did in Ireland with UglyMugs.ie is utilise technology to take ugly mug schemes to a new and much more advanced level. We were the first in the world to do that.